Shipping Policy

Thank you for choosing TahaGems! We strive to deliver your jewelry purchases to you in a timely and secure manner. Please review our shipping policy outlined below:

Processing Time:

• Orders are typically processed within 1-2 business days after payment confirmation.

Shipping Methods:

• We offer standard shipping and expedited shipping options for domestic and international orders.
• Shipping costs and estimated delivery times will be displayed at checkout based on your location and chosen shipping method.

Domestic Shipping:

• Standard shipping: Estimated delivery within 3-7 business days.
• Expedited shipping: Estimated delivery within 1-3 business days.

International Shipping:

• Standard shipping: Estimated delivery within 7-14 business days, depending on the destination country's customs regulations.
• Expedited shipping: Estimated delivery within 3-5 business days, subject to customs clearance.

Shipping Carriers:

• We partner with reputable carriers such as FedEx, Aramex, UPS, USPS, DTDC, DPD UK to ensure reliable and secure delivery of your orders.

Order Tracking:

• Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your shipment.

Shipping Restrictions:

• We currently do not ship to P.O. boxes or APO/FPO addresses.
• Some international destinations may have restrictions or limitations on jewelry imports. Please check your country's import regulations before placing an order.

Shipping Fees:

• Shipping fees are calculated based on the weight of the items in your order, as well as your selected shipping method and destination.
• Free shipping may be available for qualifying orders or promotions. Check our website for current offers.

Order Changes or Cancellations:

• If you need to make changes to your order or cancel it, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been shipped, we may not be able to make changes or cancel it.

Lost or Damaged Shipments:

• In the rare event that your shipment is lost or damaged in transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.

Contact Us:

• If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at info@tahagems.com or through our website's contact form.

By placing an order with TahaGems, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your business and hope you enjoy your jewelry shopping experience with us!